The thing I will also note is that if someone is asking me new and different questions, like "what number did you call," that's generally a good sign that I've found someone helpful and competent who will send me to the correct person on the next jump, or at least get me closer to my goal.
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The thing I will also note is that if someone is asking me new and different questions, like "what number did you call," that's generally a good sign that I've found someone helpful and competent who will send me to the correct person on the next jump, or at least get me closer to my goal.