Urgh, that sounds awful. Yes, I would have thought a mainstream brand would not have been so openly pushy: even if not everyone is as panicked, it's unpleasant for most people, and isn't going to help them get consensual customers. I'm really impressed you managed to get out of the conversation when you were already panicked.

I think you were really sensible, and didn't miss out on anything good! If they're using that sort of tactic, they're relying on pressuring people into buying things, which probably means they're NOT good things for the customer, or they'd just tell you openly what they are and not deliberately garble the message.

I tend to just hide from overly confusing offers, which isn't good either as it does mean I sometimes pay full price when I don't need to. There definitely are special offers which are good AND confusing. But (a) I think probably NOT when they're trying to steamroller you like that and (b) only if the offer actually seems cheaper when you compare it fairly to a regular price.